”Food Alert is a leading food and health and safety company competing in the highly demanding hospitality market. Our clients expect leading edge, flexible and customisable solutions to move their business forward. In today’s fast paced environment this in turn means that our service has to be adaptable, mobile and internet based. Most importantly a service that clients can rely on. Effective trusted communications are the backbone of our success. Pescado have been our communications partner for over 10 years. They have been pro-active in ensuring that we take advantage of the latest tech and services but at the most cost effective, value for money price. Simon Smith, our account manager is not only available 24/7 but also ensures that there are regular reviews. These highlight areas where we can save money or improve the service that we can offer our clients. A great partner to have on our team.”

Dr John Williams | Food Alert

”We have been using Pescado since 2014 when they were first entering the NI market. Was a bit wary of the account being handled from the mainland at first but it has worked out very well. There is always a local point of contact as well as the backup from the main office in UK. Any queries and issues are sorted without delay. We started off with 65 connections and added another 35 in 2016. They have always routed us through whatever mobile provider was offering the best package suited to our needs at a very keen price.”

Bryan McCully | Company Accountant | AI Services (NI) Limited

”I have had the pleasure of being a Pescado customer for over 7 years, and have not found a reason to leave. Any issues or enquiries are dealt with in friendly, professional manner and always providing an excellent customer experience. Every staff member is always ready to go the extra mile to make sure that we receive the best service possible, not only though actions but also through recommendations for new ideas and services that have helped me bring a great experience to my staff and end-users. Simon Smith has been a huge asset during a recent division sale and during a recent new business project. Any requests for new services, additions or anything else I could think of have been actioned promptly and correctly so that we have been able to keep these projects moving forwards and he has made a point to suggesting alternate route or ideas that have provided added value to the services we have”

Andy Holden | RCMA

”Pescado took over our mobile contract in 2017 and since then, I have to say that it has been a breath of fresh air. This company understands proactive Customer Service. We receive Monthly Account reviews and regular meetings with our Account Manager to track and resolve any overspend issues swiftly.   Pescado delivers the  premium level of service  they promised when they acquired the Contract”

William Mawhinney | Winemark

”I would like to comment on how very pleased we were in the way Lucy and all the team handled our process when joining Vodafone through Pescado, The whole task was hassle free and very easy, Jonathan and Lucy were the two people we were in contact with through this process and they both were very helpful and organised. On behalf of Stag TIC Limited I would like to thank these guys in particular but the whole team for their help and look forward a promising relationship between Stag TIC and Pescado.”

Alan Gordon | StagTIC

”Both Liam O'Brien and Dean Lord have been extremely helpful during the set-up of our new business account and have both gone above and beyond on various occasions to ensure that myself and my team are as happy and as comfortable as possible. We're extremely happy to continue putting our telephone needs in Pescado's capable hands”

Hannah Chapman | Total CRB

”I just wanted to leave some feedback re: Peter Cliffe and the service we have received from him during our change over to Pescado. Peter has been excellent when dealing with ourselves, from the first point of contact, ensuring that we got the right deal for our company and right through to the changeover of providers to yourselves. He has been professional, knowledgeable and helpful and nothing has been too much trouble to ensure a smooth changeover was achieved with all of our staff. He is a very pleasant, approachable and personable guy and I wouldn’t hesitate to recommend him and Pescado to other businesses – we are very happy with the service - thank you!”

Tracey Walford | Cheshire Community Development Trust

”Could I just say that my organisation has been with Pescado for well over 4 years now and I continue to be impressed with Liam’s dedication and support for our company. I rarely send email like this (always too busy!) but feel it’s appropriate that I commend his commitment to helping our small not-for-profit organisation to get the best deals and support”

Phil Birch | Highway

”Dealing with Jamie was a breath of fresh air…. I wanted a simple solution in place and very clearly explained what our business required including visibility of dials, call time and call recording. Jamie came back very quickly with a solution that matched what we needed. He sent the information I asked for and then called us to run through the details after a short period of time that allowed us to digest the information. Jamie walked us through the whole sales process clearly ensuring all our needs were met. We initially wanted a new phone system in place for when we move in to our new offices in August but due to the smoothness of the process we ended our previous contract with immediate effect and bought forward the plans with Pescado installing in our current office. Jamie has been instrumental in helping us arrange time with the Pescado engineers to ensure our new office will be kitted out for when we make the move. Jamie has also gone above and beyond his call of duty in helping us with a minor issue in which the call monitoring was not reflecting the dials actually made. He worked with us personally rather than reflecting us to your support team. Jamie has not only been extremely helpful but also he is very friendly. Jamie is a true asset to your business. I would not hesitate at any point to recommend Jamie to anyone that I come across who are looking at changing phone providers”

Brendan Cross-Williams | RG Recruitment

”We’ve worked closely with Pescado for a number of years. They offer a fantastic level of service and are always incredibly helpful, efficient and very professional. It’s a pleasure to work with Pescado. Flowtechnology UK would highly recommend them to anyone looking for a reliable telecoms provider.”

Cheryl Philbin | Flow Technology UK