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Call recording is a powerful business tool, particularly when integrated with call analytics.  In particular, call recording provides clear advantages for service-centric organisations with a focus on customer service, such as legal firms, insurance companies, call centres, public agencies, health centres, doctors surgeries and any...

With a stunning quad-camera and an updated premium design, the Galaxy A32 5G combines awesome power with next-generation connectivity in a smartphone made for the next normal. The latest to join the Galaxy A family comes equipped with a 123-degree Ultra Wide camera and a...

Pescado are leaders in providing modern Cloud communication software. For well over a decade, a variety of organisations have utilised their expert telecoms and IT solutions to maximise service delivery. In doing so, their internal and external processes have become smarter - improving efficiency, productivity...

Why telecoms matter Meeting the needs of today’s dispersed workforces and improving team collaboration, 500,000 businesses around the world are now using Microsoft Teams. And it’s working. Companies that promote collaborative working are 5 times as likely to be high performing.[1] That’s great, but it could be...

Every product has a lifecycle. It begins when the product is released and ends when the product is no longer supported. In 2020, support will end for Windows 7 and Office 2010. These products will continue to work, but after January 14th all new security and...

5G is fast approaching with EE launching on the 30th May and Vodafone on the 3rd July, your options for getting connected are going to hot up this summer. What is 5G? We started with 2G giving users the ability to text, mms and basic internet access,...

Solely using desktop computers to run your business is a thing of the past, with companies throughout the globe now running their business across multiple devices. From laptops to tablets and of course mobile phones, it is not only the device that businesses should take into account but also the operating system on which they run.