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What Should I Look For In A Business Phone System?

When you are on the lookout for a new business phone system, it’s best to be aware of the different kinds of systems that exist, so that you are more empowered to make the best choice. There are three main system choices to consider: VoIP, landline, and virtual, and it’s good to know everything that you can about each of them before proceeding further with your decision.

In this post, we’ll help you with that by looking into what you should look out for in a business phone system of your own. Here are some questions that you might want to consider.

 

Do You Need A Full System?

There are systems of different designs and kinds, and you need to work out whether you need a full system or not. What do we mean by a full system? Well, some business phone systems offer you everything from a physical desk telephone to all the other equipment you might need, whereas others will only have a virtual phone. However, depending on your needs, you might only need the latter, so it’s entirely up to you what you think you want to go for. The important thing is that you choose the one that you need.

 

What Kind Of Service Do You Need?

As well as the physical system itself, there are different kinds of services that you may or may not need, and these are worth looking into as well to ensure that you are making the right decisions here. For instance, are you comfortable with a VoIP system, where you use the internet to make calls and so on? Or would you rather use one of the more traditional systems such as a landline run by a local or national company? Again it’s up to you, but you have to be aware of the options and the differences between them.

 

Cloud-Based Or Not?

You have probably heard much about the cloud in recent years, and it is indeed a very powerful and useful service that you might want to make good use of on the whole. You have to work out whether you are going to be happy housing the system at your own place of business – on premise, or whether you want to use the cloud where services are delivered over an internet connection. There are pros and cons of each of these, and you need to decide on what is most important for your business specifically.

In particular, if you use cloud telephony then you are going to have lower operational costs, you pay for what you use at a fixed manageable monthly rate. A cloud solution is also highly scalable, adding new users is limitless, and only takes a few clicks. So it is very much a difficult decision to make most of the time. But with an in-house system, you won’t have the same kind of flexibility – and your costs might be higher day today.

All in all, you need to compare those different systems and see which is the best for your company’s needs. It is best not to rush into this, as it could be the most important decision you make. Contact Pescado today for further information.