fbpx

IT Support in Manchester

Why Choose Pescado

We pride ourselves on the IT solutions and help that we offer across a wide variety of industries and businesses across the UK. We’re here to help find the perfect solution for your business.  We’ll go above and beyond to make sure that your business in Manchester will have the best products and the best customer experience possible. Once you move to our services, we promise you that the transition will be simple. Pescado believes that our power is within the people, as we focus on building trust-filled, long-lasting relationships with all of our customers.

Trust and transparency are some of our biggest priorities for our customers. We’re upfront on pricing, straightforward, and offer value and solutions for your business.  As technology in Manchester and the rest of the UK continues to evolve, so will Pescado. You can leave it to us to keep up in the fast-paced technological world, so you can get back to running your business.

Reliable IT Support Services

Whether you’re needing help with the most complex of things or something simple, our IT support staff is here to help! Our IT staff are experts that will be more than happy to help solve problems for your business, no matter the size. We understand that there are an array of unexpected IT problems that can arise such as glitches or errors. These can get in the way of your work and your clientele’s work too. Pescado is here to resolve any issues as quickly and as efficiently as possible.  Let us handle the stress, as this will help both you and your staff continue to work with little disruptions.

How do we get the job done so fast?

Our engineers at Pescado use a special helpdesk system that will log your business’s IT tickets and then allocates those to engineers who have the correct skills to do the work. Once we find the most suitable engineer, the remedial work will then begin immediately. Our “AutoTask” system gives your business full visibility of our engineer’s progress. This ensures that we’re meeting our service level agreement, so you know you’ll be getting the great service we promised!

Remote Monitoring

Pescado uses the best remote monitoring that IT technology has to offer. We have an incredible business IT support service located in Manchester, but also throughout the whole of the UK. If your business moves elsewhere in the UK, you’ll still be covered by our wonderful service. Our remote monitoring software will monitor your systems constantly, once issues are flagged we then can immediately apply patches. This also includes fixing problems remotely too, many issues are picked up by our system without you or your team being aware of the issues yet!

 

We continually invest in networks every day to ensure that it’s all up to date, running as fast as possible, and virus-free. Offering the best kit and solutions will reduce the need for support and intervention. Remote support for our customers is achieved by using our secure software. This then can enable us to easily connect to a machine and learn exactly what we need to know so we can help out. 

Take control of your IT

Speak to one of our experts and see how we can help your business grow.

Call us today

033 000 22 000

or

Technology support with a human touch

We offer a range of IT support services to suit your requirements.

ONE-OFF SUPPORT

Even if you don’t have a service agreement with us, we’ll come to the rescue if you’ve got a problem you can’t fix.

it support

MANAGED SUPPORT

We’ll provide your IT support on an ongoing basis – this can be remote or on-site depending on what best suits your needs.

Jem Blackford

Pescado IT Support Manager

“My focus is on ensuring customers get the best service possible in a timely manner. The nature of support is that every day is different. I’m lucky to have a great team who approach all challenges with good humour and expertise, as long as they have a regular supply of coffee!”

Our consultants are standing by to discuss your needs.

Call us on 033 000 22 000 or make an enquiry.

Get business-building IT tips

Sign up to get the latest news, insights, views
and events from Pescado