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Call recording is a powerful business tool, particularly when integrated with call analytics.  In particular, call recording provides clear advantages for service-centric organisations with a focus on customer service, such as legal firms, insurance companies, call centres, public agencies, health centres, doctors surgeries and any...

Pescado are leaders in providing modern Cloud communication software. For well over a decade, a variety of organisations have utilised their expert telecoms and IT solutions to maximise service delivery. In doing so, their internal and external processes have become smarter - improving efficiency, productivity...