Comprehensive functionality
Ola Nhanced, the cloud telephone system powered by NFON, is extended with Ncontactcentre, a complete contact centre with a variety of innovative functions that enables digital, effective and transparent multichannel communication processes via your web browser. This integrated, proven telephone solution offers maximum flexibility and futureproofing without the need to invest in hardware and inconvenient software installation.
- Web-based, multi-channel contact centre with WhatsApp, email and more
- ACD, IVR, Dialler, CTI, recording / reporting
- CRM connector via RESTful web services, ticketing and BSS system integration
Discover the benefits
Simple set up
Forget troublesome onsite hardware and software. Setup is quick and easy, your phones will be ringing in no time.
Fast integration
Processes are consolidated into one platform, efficient agent workflows and satisfied customers.
Manage resources
You can upscale and downscale your resources with a few clicks. Why pay for more than you need?
Ncontactcentre at a glance
Why you need Ncontactcentre
Need affordable pricing?
Our cloud service offers you a professional solution at reasonable costs. Great for you and us.
Need fast and flexible?
We take less than two weeks to create your Ncontactcentre solution, with flexibility to up and downscale.
Need easy integration?
The Ncontactcentre API connects your CRM, ERP and other systems to provide relevant information for your agents.
Free your teams to work better together
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