Why choose Pescado Ola Nhanced

In line with so many business applications and services – from email to CRM/ERP – telecoms are moving to the cloud for maximum flexibility, resilience and cost benefits.

 

Businesses that have already adopted cloud telephones are realising the benefits over conventional solutions, including:

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Lower costs
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Easier roll-out
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Increased control
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Automatic updates
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Built-in business continuity
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Scalable pay-as-you-grow model that provides the ultimate flexibility for businesses of all sizes

Get in touch

Speak to one of our experts and see how we can help your business grow.

Call us today

033 000 22 000

or

Pescado Ola Nhanced next generation

Cloud Telephone Solution

With the flexibility to precisely meet your needs, then easily grow when required – with virtually limitless capacity

– Pescado Ola Nhanced simply improves the performance of your business communications.

Future-proofed-and-flexible

Future-proofed and flexible

Future-proofed to take advantage of communication developments, Pescado Ola Nhanced is always at the leading edge of technological advancements. Inherently flexible, it is the perfect solution for any sized organisation – from 2 to 249,000 employees.

Internet-connectivity

Internet connectivity

By delivering your phone calls via the internet, Pescado Ola Nhanced enables connectivity from wherever you are with an internet connection – in the office, on the move, with customers or at home.

Same-numbers-and-seamless-migration

Same numbers and seamless migration

You can keep your existing numbers and the transition is seamless, with zero business interruption. For total visibility, you can access our project management tool to track progress.

Future-proofed-and-flexible

Full integration with Microsoft Teams

The genuinely unified communications solution, Pescado Ola Nhanced includes full integration with Microsoft Teams, equipping you with a feature-rich, enterprise-grade telephone system.

Download our Ola Nhanced datasheet

To download our guide please share your details below:

ola nhanced-datasheet

How it works

Traditional on-premise PBXs (Private Branch Exchanges) – with their limited functionality and expensive maintenance – are fast becoming redundant in today’s digital age.

 

Pescado Ola Nhanced delivers a carrier-grade, enterprise-level service. It enables high-quality voice connections via a central telephone system managed in high-availability, geo-redundant data centres.

 

  • Direct, high-speed, resilient connections to BT network (BT IP Exchange)
  • Hosted exclusively in high-performance, geo-redundant Tier 4 data centres in Europe
  • Geo-resilience provides 99.9% reliability
  • Multi-redundant utility and security equipment (electricity, AC, access & fire safety)
  • ISO/IEC 27001 data centre certification

 

Powered and managed by NFON the call quality is superior to competitors and we are able to provide a far higher level of technical support.

150+ high-performance features

Whether you have one employee or thousands, Pescado Ola Nhanced comes with over 150 features as standard. Instantly-available and always kept fully up to date with automatic, free lifetime updates, these features include:

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Mobile integration

Integrate your office phone systems with iPhone, Android or BlackBerry™ mobiles for worldwide accessibility via a landline number.

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Music and messaging on hold 

Your customers can listen to music or information about latest offers while holding until a member of staff is available.

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Branch office networking

Set up new extensions in just a few clicks, and manage all your extensions across different locations from a single portal.

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Click to dial and presence 

Integrate MS Outlook™ and your CRM applications with IM and presence functions.

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Call coaching 

Essential for training new staff, you can access your employees’ calls in real time from any extension, anywhere and anytime.

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Microsoft Teams Integration

Full Microsoft Teams cloud-level integration with your Unified Communications technology through NFON.

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Intelligent call routing 

Route calls to appropriately skilled staff based on incoming CLI, so your callers speak to the right person as soon as possible.

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Personal conferencing bridge 

Initiate conference calls with up to 50 participants in HD quality, using your desk phone or mobile as a fully-featured extension.

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Computer Telephony Integration (CTI) 

A seamless link between your telephone system and your all-important customer data, available for Mac and PC.

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Time-based call routing 

Route calls and configure individual voicemail boxes based on your operating needs, working hours and personal requirements.

We’ve created two user options

for you to choose from

For most businesses, our range of off-the-shelf packages are cost-effective and match

typical user needs. However, if you need extra capability or sophistication, such as full contact

centre functionality, we can provide a fully bespoke system tailored to your business.

BUSINESS

Stay connected on up to 3 devices with 

Pescado Ola Nhanced Business.

3 devices / extensions including 2 soft – client devices

BUSINESS ADVANCED

Need to connect more than 3 devices or record your calls

then Business Advanced is the right licence for you

9 devices / extensions including 2 soft – client devices

SRTP (Secure Real-Time Protocol)

Entry level Call recording

As standard both user licences come complete with:

2,000 Minutes to UK Landline and UK Mobiles

1 UK Geographic DDI

Call Control (hold, transfer, etc)

Call forwarding

Filtering & DND

Voicemail (to email)

50-Party Conference Bridge per extension

Hot Desking

End-User Portal (Ncontrol)

Auto Attendant/IVR

Hunt Groups

Call Queueing