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Customer Support Advisor

Salary: £18K

Location: Ewloe, CH5

Closing date:

 

We do a lot here at Pescado, from business mobiles, converged solutions, cloud phone systems, IT support, network infrastructure and design to name a but a few. We are looking for a customer support advisor to help our customers on a day to day basis.

 

What is the role?

 

Our Customer Support Advisors are vital in providing advice, information and quick resolution to our customers focusing on mobile phones. You will work within a small team of advisers on the phone, taking calls and ensuring our customers feel they are a priority, are well taken care of and are frequently communicated to until their questions are answered or their issues resolved.

 

Who are we looking for?

 

The successful candidate must have experience working in a customer service team, ideally over the telephone, and take a huge amount of pride and enjoyment in delighting customers.

You will enjoy working as part of a small team and be able to demonstrate a friendly and professional approach with customers, and an organised way of working to ensure that work is completed to deadline.

You must be PC literate and have a good appetite for technology and problem solving.

You will favour working in an entrepreneurial working environment rather than a large corporate style operation.

 

What are the benefits?

 

A competitive salary; you will form part of the company’s auto enrollment pension scheme, and enjoy a generous holiday allowances, company perks and a great atmosphere.

The opportunity to work in a business which is fast paced and where you can genuinely influence and make a difference.

Apply now

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