The team has a wealth of experience in the solutions we deliver and shares
and extends this by mentoring our growing team.
Fraser Watson
Group Managing Director
“It is our people and our commitment to great service that we believe sets us apart. The team and I take great pride in the service and support we give to our customers. The business has come a long way since we started as a team of three back in 2006.”
Jonathan Weeks
Group Finance Director
“I am so proud of our service delivery and support teams: they go above and beyond to make sure we deliver. A lot of our customers take time to give us great feedback about their experiences – it’s the best bit of my job to pass that feedback on.
Amanda Williams
Marketing Manager
Andy Murphy
Technical Director
Ben Wilson
Sales Director
Dan Jacques
Commercial Director
Justin Carl
Client Services Director
Mark Hill
IT Director
Mal Formston
Head of Finance
Paul Warburton
Onboarding Director
Sarah Huligan
Service Delivery Manager
Kelly Travers
HR Manager
In the spotlight
Name: Sarah Hulligan
Title: Service Delivery Manager
Pescado Start Date: January 2020
Main Responsibilities:
I head up our support teams. I look after our Mobile, Hosted and IT support teams and I am responsible for ensuring high quality customer service.
Favourite thing about working at Pescado?
I’d have to say our friendly approach. Not only within the business but with our customers too. We’re like one big happy family here at Pescado and will always go above and beyond to keep our customers happy.
If you could switch jobs with anyone else at Pescado for the day, who would it be and what would you like to do?
I’m going to think outside of the box here and say I’d actually like to be a fly on the wall. That way I can buzz around the office and get a real insight into what everyone does…at least until someone swatted me!
Favourite / most poignant Pescado memory?
It has to be last year’s Christmas Pingo (Pescado Bingo). Everyone at Pescado got involved and donned their Christmas jumpers and tuned in via teams. We were lucky enough that one of our suppliers agreed to host it and Chris from NFON did a perfect and hilarious job. He brought lots of laughter, entertainment and bags of cheeky bingo innuendos which had us all in stiches.
As a child what did you want to be when you grew up?
I always dreamed of being an international show jumper. We had 3 horses growing up, Penny, Blue and Lincoln. Blue was my favourite as he had bags of personality and could be a little naughty when he wanted to be, he definitely had a mind of his own – a trait I like in people as well as horses.
What is your guilty pleasure?
Under normal circumstances I do love to travel. If I don’t have at least 5 trips away a year, I’m not a happy bunny. However, since the pandemic we’ve had to adapt the way that we enjoy our free time, so my new guilty pleasure is a glass of wine in our hot tub followed by a few drinks in our garden pub, ‘Tony’s Tap’. If I can’t go to the pub, I’ll bring the pub to me.
Tell us something that people would be surprised to know about you?
I’m actually a black belt second dan in Karate – it’s been a few years since I managed a perfect roundhouse kick though.
Who should complete this next?
I nominate one of our customer support superstars, Sophie Rooke.
Pescado values
Passionate & Determined
Be positive – always have a
‘glass half full’ attitude.
Professional
Act with honesty and integrity,
stick to what you say you’ll do.
Supportive & Respectful
Listen to one another,
and to our customers.
Would you like to join our team?
Become part of something special and join the Pescado team.
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